FAQs

Typically, you would need proof of identity, proof of address, and income-related documents. At Medfin, we would request you for your Aadhar card, PAN card and 3 months bank statements

A surgical second opinion is a valuable resource when you're facing surgery and need to make decisions about your health. It's when another doctor reviews your health condition and the recommended surgical treatment to confirm the diagnosis and suggest alternatives if available. You can reach out to Medfin to get an expert second opinion.

The types of surgeries covered by health insurance vary widely depending on the insurance provider and the specific policy. Most insurance plans cover surgeries that are medically necessary, but the definition of "medically necessary" can vary. You can reach out to one of Medfin’s insurance experts to find out more about your health insurance coverage.

The best way to find out if your surgery is covered is to directly contact your insurance provider. You can also ask your doctor's office for assistance, as they often have experience dealing with insurance providers.You can reach out to one of Medfin’s insurance experts to find out if your surgery is covered by your insurance in Bangalore.

To book an appointment you can either call us and our team will help you book an appointment based on your location. Alternatively, you can view our doctors across the city, choose a date and time of your convenience and book an appointment.

At Medfin, we offer you an exclusive pricing of Rs. 299. This also includes registration. We do not charge extra for registration of a new patient.

You will be assigned a Medfin assistant who will complete the required registration and paperwork before you arrive. Once you are at the consultation center, your Medfin assistant will guide you to the doctor. Once you are done, and you may need a diagnostic procedure to be performed, your Medfin assistant will help you find the closest and most affordable center to get it done.

Ensure to carry all your past records such as blood tests, medical prescriptions, scans etc. If you are coming to see the doctor to finalise your surgery, do remember to carry your photo ID and insurance card (if available).

In the unlikely scenario where you may feel that the doctor has not spent enough time with you or are not satisfied with the consultation for other reasons, we will offer you a free consultation with one of our other doctors.

Yes, you can pay your consultation fee at the consultation center.

Medfin has 10+ consultation centers. These consultation centers may be stand alone Medfin centers or partner centers. Medfin’s doctors consult at multiple locations so that you do not have to travel far to meet a doctor. You can click on the doctor tab and find doctors who consult at a location near you. Alternatively, you can also call us on 7026200200 and our representative will help you find a center close to you.

We can organise a second appointment with another Medfin specialist free of cost.

Yes, the doctor that you have consulted will be the one performing your surgery.

Medfin has partnered with top hospitals in medical facilities in your city. Based on the payment mode, we will give you a list of medical facilities where your surgery can be performed. If you are paying directly, then you may choose from our entire network of hospitals. However, if you are going through insurance, then we will help you with the list of our partner hospitals that accept your insurance.

Yes, we will offer you free transportation that will pick you up from your home on the day of admission and drop you back once you get discharged.

All Medfin’s doctors are trained in the latest, international standards of medical care. We work with doctors with a minimum of 9 years of surgical experience. All doctors are Medfin verified and are the best of the bunch with stellar reputation. We do not work with doctors who are just starting their careers. These doctors do not work exclusively with Medfin, but provide slots exclusively for Medfin patients. Costs of consultation and that of surgery/treatment are however, exclusive to Medfin and can be availed through Medfin only.

You may notice that the costs for certain surgeries are 50% - 60% lower on direct payment through Medfin when compared to the cost of the same surgery outside. This is because of Medfin’s asset light business model which helps bring down the cost without compromising on quality. Our asset light model means that we partner with top surgeons and hospitals, but we do not have to pay for these assets full time, but only when you require surgery. You are assured of top doctors practicing at top hospitals who will perform your surgery at our partner hospitals which are also some of the most technologically advanced medical facilities.

We understand that this may be a difficult time and we will do everything we can to ensure that it is as hassle free as possible. If you decide to continue with Medfin, here is how we can help:

  • Cross verify the suggested procedure: Based on your reports and medical condition, Medfin can tell you if there are alternative, advanced day-care procedures. We can also set up an appointment with our specialist doctor to check your eligibility for the same.
  • Work out the lowest fixed price package: If you opt for direct payment, then may be able to choose from our list of partner hospitals based on your budget. We will find you the right hospital based on your budget. Irrespective of the hospital, the surgeon you consulted will be the one performing your surgery.
  • Find you the right hospital: If you opt to use your insurance for the procedure, then our team will help you process the same and give you a list of partner hospitals where your surgery can be performed. Please note that irrespective of the hospital, the surgeon you consulted will be the one performing your surgery.
  • Personal Medfin assistant: At the hospital during the time of you surgery, you will have access to a Medfin assistant who will help your family with required paperwork and other surgery related work.

At Medfin we accept all insurances. You can even check your insurance coverage here. Alternatively you may speak to one of our representatives who will help you.

Medfin will offer you assistance with processing of your insurance. We will collect the required documents and liaison with the hospital and insurance company to get it processed.

If you wish to exercise the reimbursement option of your insurance policy, then our team will help you by filing the reimbursement on your behalf.

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